Self-service Password Reset

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Change Password
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Frequently Asked Questions

Q: What are the password complexity requirements?
A: Security requirements for network passwords are as follows.

Having trouble coming up with a strong password? The strongest passwords are actually passphrases. In other words, a short phrase with multiple words or even a complete sentence work to create an exceptionally strong password that can still be easy to remember.

Q: Do I need to set up all three authentication methods (phone, email, security questions) for SSPR?
A: No, you only need to set up one authentication method. However, you are free to set up more than one.

Q: What should I do if I can't remember the answers to my security questions?
A: Contact the Office of Information Technology at helpdesk(at)mac(dot)edu for a password reset. Once you are able to log in again, visit the Register link above to reset your security questions and answers.

If you have any additional questions about or need assistance with these password services, please contact the Office of Information Technology at helpdesk(at)mac(dot)edu.