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Frequently Asked Questions

Welcome to the Frequently Asked Questions page for MacMurray College's online programs. This is where you can find the answer to questions you may have about our program. Find the specific topic for your question. To access the answer, simply click on the question link. Any questions we did not cover? Send us a message or call us at 217-479-7118.

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Applying to the Online Program

Q: When can I apply?

A: You can apply to our online program anytime! Our Business Administration, Criminal Justice, and accelerated RN to BSN programs all start in August and January each year at the beginning of the Fall and Spring semesters. Advanced transfer students may be able to start off-cycle on an individual basis. To apply, use our Online Application.

Q: Once I'm accepted, then what?

A: After you are accepted into the program, you will be issued an ID number, school-sponsored email address, and access to the My portal system, which connects you with the campus community. In the portal, you will have access to all campus-related services. One-Stop Student Services and the Office of Online Programs will register you for your courses. Before beginning your academic journey with us, you will have the opportunity to complete Moodle orientation, preparing you to succeed in the online classroom.

Q: Will all of my previous college credits transfer?

A: If you are transferring, you are required to submit official transcripts from all previous colleges attended. Your transcripts will be evaluated. In general, transfer credit is awarded for courses that earned a grade of C or better (on a 4.00 scale), were completed from a regionally-accredited postsecondary institution in the United States, and are regular college-level courses (not remedial, highly technical, or vocational).

A maximum of 60 transferable community college credits may be awarded, and a maximum of 90 transferable credits may be awarded if they are from a 4-year institution.

International students may receive transfer credit for coursework taken outside the United States. The prospective student must provide a course-by-course translation of foreign transcripts prepared by a U.S.-based credential evaluation agency. Further information may be obtained from One-Stop Student Services.

The final 30 credit hours of your degree must be completed at MacMurray College.

Paying for Your Education

Q: How much does attending MacMurray College's online program cost?

A: The MacMurray College online program costs $480 per credit hour. Students in our program are not charged an additional technology fee. Please visit the Tuition and Financial Aid page for more information.

Q: Am I eligible for financial aid?

A: Full-time students are eligible to receive financial aid. Government grants or loans are available for online students within the United States. You should file the Free Application for Federal Student Aid (FAFSA) as soon as possible. One-Stop Student Services will assist you with this process. Refunds of excess financial aid will be issued once each term (during the 1st and 4th sessions). Excess financial aid may be used for books.

Q: Are scholarships available for students in the online program?

A: Online students may obtain scholarships from private sources to help pay for tuition. Students are responsible for researching and applying for these opportunities. Institution scholarships from MacMurray College are not available for our online programs.

Q: When will I receive a bill?

A: The business office will issue bills 2-3 weeks prior to the payment due date. Payment plan options are available on the My portal.


Q: How do I register for classes?

A: One-Stop Student Services and the Office of Online Programs is responsible for registering students for courses. You will be consulted during the process to ensure that the selection of courses fits your graduation needs. If you wish to discuss your planned classes or a schedule of courses, then please contact your advisor. If you wish to change from full-time to part-time or vice versa, take an extra course during a session, or otherwise modify the assigned courses, then please contact your advisor.

Q: Can I take a session off if necessary?

A: We understand that there may be a time when you need to take a break from school but plan to remain in the program. If you need to take a session off from school, communicate with One-Stop Student Services and the Office of Online Programs to avoid disruption with your financial aid. It also will allow us to keep you on your plan toward graduation.

Q: Is the online program faster than the traditional on-campus program?

A: The online program can be faster than the traditional on-campus program if you choose to take more than 15 credit hours per semester and/or participate in our summer session.

Q: Can I take more than two courses per session?

A: You can take up to three courses per session, though that would require approximately 30 hours of schoolwork a week.

The e-Learning Experience

Q: How do I access my course?

A: Go to Your user name and password are the same as your college email. Once you log into Moodle, you will see links to your course(s) in the middle of the page.

Q: Is online learning easier than learning in the traditional classroom?

A: Online learning provides you with the flexibility and convenience not found in the on-campus classroom. If you have a full-time job, a family, or do not want to attend classes on the physical campus, then online learning might be right for you. Online learning requires constant engagement in the classroom. If you want to learn more about studying online, please see our page which describes the Characteristics of Successful e-Learners.

Q: What kind of academic work should I expect?

A: The academic rigor of our online program mirrors that of the on-campus program. Students are expected to be active participants in the discussion forum, complete assigned readings and assignments, participate in group projects, and take quizzes and exams.

Q: How do I know if online learning is right for me?

A: Successful online learners are self-motivated, goal-oriented, possess ideal time management skills, can complete tasks without needing to be prodded, and are good communicators. If you want to learn more about online learning and you, please see our page which describes the Characteristics of Successful e-Learners.

Q: Do I have the right computer equipment?

A: Consult the Technical Requirements page to make sure you have the needed technology to be an online student.


Q: Are graduates of the online program allowed to participate in graduation ceremonies?

A: As graduation approaches, you will be prompted to file an application to graduate, which is available on the My portal. All students must file a form to officially graduate. The MacMurray College commencement exercises take place on campus in May. We happily invite our online students to participate in graduation if they are able to travel to campus. If you finish your course work earlier during the academic year, we will look forward to seeing you on campus for the ceremonies in May. If you cannot attend graduation, your diploma will be mailed to you.

Q: Will my diploma and transcript say "MacMurray College" or "MacMurray College Online?"

A: Your diploma and transcripts will say "MacMurray College."

Q: How can I stay connected to MacMurray College after I graduate?

A: You will be pleasantly surprised at how connected you will feel to MacMurray College, as our online program creates a sense of community. As a MacMurray College graduate, you will be a proud member of the MacMurray Alumni Association, an international body of graduates and former students who represent MacMurray's proud heritage. Visit our Alumni Association page to learn more.

Student Services

Q: What student services are available to me as an online student?

A: Students who attend MacMurray College's online program are afforded the same student services as those who are in our on-campus program. You have access to our One-Stop Student Services, can participate in Student Life events, and can receive help from our Center for Learning Excellence, library, and Disability Services. Our Career Services department will help you enhance your career at the conclusion of your studies.

Q: Will I get a student ID card?

A: Once you are admitted into the College, provide the Office of Online programs a headshot that we can use for your ID. We will process and mail your MacMurray College ID card within 3-5 business days.