Student Complaint Process
Student complaints should follow the Colleges established grievance procedure. Only in the event that your complaint is not resolved by MacMurray College officials should you file a complaint with officials in the relevant state. Complaints not resolved by MacMurray College officials may be filed with officials in the appropriate state, as follows.
For students enrolled in on-campus programs:
- Illinois Board of Higher Education, Institutional Complaints Hotline
MacMurray College is authorized as a postsecondary institution to offer programs in Illinois and online by the Illinois Board of Higher Education.
For students enrolled in online programs, file with your home state agency. Pursuant to the United States Department of Education's Program Integrity Rule, each institution of higher education is required to provide online students with the contact information of the complaint process for their home state.