MacMurray College makes a reasonable effort to provide transcripts quickly. Each student's transcript request is equally important and requests are processed in the order they are received. Transcript requests are normally processed in 1-2 business days, not including the date received. Transcripts are not processed over the weekend or during College holidays.
Official Transcripts through Parchment
You must order your transcript directly through the Parchment electronic service.
- Set up an account at the Parchment website.
- Follow the on-site directions to submit orders.
Your legal signature is required to release a transcript which is collected by Parchment, so MacMurray cannot accept requests by phone. Ordering in person or by mail, fax, or email also is no longer available. You must submit a Parchment request, pay the transcript fee and resolve any outstanding holds at MacMurray before we can release transcripts to Parchment for delivery.
All transcripts, including those sent directly to you, require the same processing. Transcripts through Parchment are a total of $15 including their fee. Additional delivery options through Parchment are ordered and paid through them.
Walk-ins will be asked to log onto Parchment and order electronically in order to keep FERPA records up to date. For further information or in case of problems, please contact One-Stop Student Services.
What is the difference between an unofficial and official transcript?
An official transcript includes a seal and signature of the registrar as well as all of your coursework and degree information. Schools tend to charge for these transcripts to be processed. Some students request the transcript be mailed directly to them. If you do, do not open the envelope, as it will make the transcript no longer official. Therefore, it is not advised to have an official transcript emailed to you.
If you want a copy of your transcript for your own personal use, an unofficial version is fine. An unofficial transcript is usually an online version with just a list of credits and grades. There is no signature, seal or information on your full degree.
A hold will stop you from either registering, getting a copy of your transcript or both. A registration or transcript hold is placed on your student record if you have an outstanding financial obligation to the College or have not met a particular enrollment requirement. A hold is not removed until you resolve the problem which caused the issuing department to place the hold on your record. If you have a hold on your student record, contact One-Stop Student Services to resolve the issue.
If you need to order a replacement diploma, mail a request to One-Stop Student Services and include the following information:
- your name while attending MacMurray;
- your date of graduation;
- the complete address to which the diploma should be mailed;
- the replacement fee:
- $30 to replace the diploma only;
- $60 to replace the diploma and the cover.
Payment must be received in advance. There will be a 4-6 week processing period.
Mail the request to:
One-Stop Student Services
447 East College Avenue
Jacksonville, IL 62650