Jenny has eleven years of experience managing a learning center and building successful programs that increase student success. She has a master's degree in sociology, a bachelor's degree in history education, and earned her Developmental Education Specialist Certification from Kellogg Institute. She also has Learning Center Leadership Certification from the National College Learning Center Association.
In addition to being the director of the Center for Learning Excellence, she is the Coordinator of the First Year Experience course, MACM 108, and teaches a Study Skills course. She has 23 years of experience working in higher education.